Last Updated: September 8, 2025
Welcome to What Brands Company, LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, whatbrandsco.com ("Website"), and any food products, meal kits, delivery services, or other offerings provided through it (collectively, the "Services"). By accessing or using our Services, you ("Customer," "you," or "your") agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
By accessing or using our Services, you confirm that you are of legal age to form a binding contract with us or are acting with the consent of a parent or guardian. You also agree to comply with all applicable laws and regulations, including those related to food safety and consumer protection.
What Brands Company, LLC provides food-related products and services, including [describe services, e.g., "gourmet meal kits, fresh food delivery, or online food ordering services"] through our Website and related platforms. We reserve the right to modify, suspend, or discontinue any part of the Services, including specific products or delivery options, at any time without prior notice.
We may cancel or suspend Services, including orders or deliveries, at our discretion, for reasons such as product unavailability, non-payment, or violation of these Terms. Refunds, if applicable, will be processed in accordance with our refund policy, available at [link to refund policy or insert brief policy details, e.g., "Refunds for non-delivered or defective products will be processed within 7 business days."].
All payments for Services, including food orders or subscriptions, must be made through our designated payment processors. You agree to provide accurate payment information and authorize us to charge the applicable fees, including taxes and delivery charges. All transactions are final unless otherwise stated in our refund policy.
You agree to use our Services in a lawful and respectful manner. Prohibited activities include, but are not limited to:
To access certain Services, such as placing orders or subscribing to meal plans, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, for reasons including but not limited to violation of these Terms, suspected fraudulent activity, or failure to comply with payment obligations.
All content, recipes, logos, trademarks, and other materials available through our Services are the property of What Brands Company, LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You may use our content, such as recipes or product descriptions, for personal, non-commercial purposes, provided you include proper attribution to What Brands Company, LLC. Any adaptation, reproduction, distribution, or commercial use of our content, including recipes or branding materials, without prior written permission is strictly prohibited.
If you submit content to our Services (e.g., reviews, recipe feedback, or photos), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute that content in connection with our Services, including for marketing purposes. You represent that you have the necessary rights to grant this license for any content you submit.
We strive to provide accurate information about our food products, including ingredients, allergens, and nutritional content. However, we are not liable for errors or omissions in this information or for any adverse reactions caused by food consumption. You are responsible for reviewing allergen and dietary information before ordering.
You agree to handle, store, and prepare our food products in accordance with provided instructions to ensure safety and quality. We are not liable for any illness or injury resulting from improper handling, storage, or preparation of our products.
To the fullest extent permitted by law, What Brands Company, LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to damages related to food consumption, delivery delays, or Website downtime. Our liability for any claim shall not exceed the amount paid by you for the specific Service or product giving rise to the claim.
Our Services and products are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our Services will be uninterrupted, error-free, or free from viruses or other harmful components.
We may terminate or suspend your access to our Services at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your right to use the Services, including placing orders or accessing your account, will cease immediately. Provisions of these Terms that by their nature should survive termination (e.g., intellectual property, limitation of liability) will remain in effect.
These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of the State of Georgia.
If you have any questions about these Terms or our Services, please contact us at:
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last Updated: September 8, 2025
At What Brands Company, LLC, we strive to ensure your satisfaction with our food products and services. This Return and Refund Policy outlines the conditions under which returns and refunds are permitted for purchases made through our website, whatbrandsco.com, or related services. Please review this policy carefully before making a purchase.
Returns are accepted within 7 days from the date of delivery for eligible products, subject to the conditions outlined below. Due to the perishable nature of our food products, returns may be limited to ensure food safety and quality.
To be eligible for a return, products must be:
Perishable items (e.g., fresh food or meal kits) may only be returned if they are defective, damaged, or incorrect upon delivery. Perishable items cannot be returned if opened or partially consumed, except in cases of spoilage or defect.
We accept returns for the following reasons:
Returns for reasons such as a change of mind or personal taste preferences are generally not accepted due to the perishable nature of our products, unless otherwise specified at the time of purchase.
To initiate a return, please follow these steps:
If your return is approved, we will issue a refund for the purchase price of the eligible product(s), excluding any original shipping or delivery fees unless the return is due to our error. Refunds will be issued to the original payment method used for the purchase.
Refunds will be processed within 7 business days of receiving and approving the returned product. Depending on your payment provider, it may take an additional 3–10 business days for the refund to appear in your account.
Refunds will be issued to the original payment method (e.g., credit card, debit card, or other payment platform used at purchase). If the original payment method is unavailable, we may issue a refund via an alternative method, such as a check or store credit, at our discretion.
For questions about this Return and Refund Policy or to initiate a return, please contact us at:
Our customer service team is available to assist you Monday through Friday, 9:00 AM to 5:00 PM EDT.
Thank you for choosing What Brands Company, LLC. We appreciate your business and are committed to providing high-quality products and services.
What Brands Co.
60 Exchange St Suite C-3, #279 Richmond Hill GA 31324
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